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Federal Benefits
 

The Federal Benefits Unit in Zagreb closed permanently on October 8, 2011.

The U.S. Embassy in Zagreb, Croatia , no longer has access to the Social Security Administration computer system.  Primary responsibility for adjudication of Federal Benefits Claims and many other services that were formerly covered by the section have been transferred to the Regional Federal Benefits Unit in Athens, Greece. They can be contacted at: FBUAthens@ssa.gov

Applicants and beneficiaries residing in CROATIA can be assisted by the American Citizen Services section in Zagreb in obtaining information about Social Security and other agencies.  For all other countries, please contact the American Citizen Services section at your local American embassy.

For Croatian residents, please contact us for information requests related to Federal Benefits at the following:

E-mail: zagrebACS@state.gov

Phone: 01-661-2345 or 01-661-2272 (Monday – Friday, 9:00 AM – 12:00 noon)

Fax: 01-665-8933

Mailing address:

U.S. Embassy Zagreb
c/o ACS section
Thomasa Jeffersona 2
10010 Zagreb

Answers to questions can also be found at the following U.S. government agency websites: 

These sites are designed primarily for use within the United States. The SSA and VA sites have special pages devoted to beneficiaries living overseas.

Online Appointment

  • http://photos.state.gov/libraries/croatia/115582/Consular/Calendar_200x117.jpg Please click here to make your online appointment for notarial, passport and other American Citizen Services.

BENEFITS DIRECT DEPOSIT

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    Please take a moment to read importan information about mandatory direct deposit for Federal Benefits. Please click here (PDF 205KB) to open a file with detailed information including a Direct Deposit Sign-Up form.

Online Appointment

  • http://photos.state.gov/libraries/croatia/115582/Consular/Calendar_200x117.jpg Please click here to make your online appointment for notarial, passport and other American Citizen Services.

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    All downloadable documents on this page are provided in PDF format.  To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.