Citizen Services
Federal Benefits
The Federal Benefits Unit assists those with questions about benefits provided by U.S. federal government agencies such as the Social Security Administration, Veterans Administration, Office of Personnel Management (civil services), and Railroad Retirement Board.
The FBU is open for telephone inquiries Monday - Friday, 9:00 AM - 12:00 noon. Before coming in person, please make an appointment.
Tel.: +385-1-661-2272
Fax: +385-1-665-8933
The Federal Benefits Unit in Zagreb is the Regional Claims-Development post for Social Security applicants and beneficiaries residing in Bosnia and Hercegovina, Croatia, Serbia and Montenegro, Slovenia, and the Former Yugoslav Republic of Macedonia.
Further Information
Basic information is available over the Internet from all of the government agencies for which the Federal Benefits Unit provides service.
- Social Security Administration
- Veterans' Administration
- Railroad Retirement Board
- U.S. Department of Labor
- Office of Personnel Management
- Medicare - The Official U.S. Government Site for People with Medicare
These sites are designed primarily for use within the United States. The SSA and VA sites have special pages devoted to beneficiaries living overseas.