Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Nonimmigrant Visas
US Visa

The following provides visa information for travelers to the United States who wish to visit, work or study for a temporary period. The type of visa required will depend on the purpose of your travel. By following the links below, you will be guided through the steps necessary and forms required for the type of visa appropriate for your purpose of travel.

Telephone inquiries accepted only Monday - Friday, 1:30 - 2:30 PM. Please click here to read important information regarding emergency appointments.

Please click here for estimated visa interview wait times.

Please plan ahead. If you know you are going to travel to the U.S., you can apply weeks, or even months ahead. We strongly encourage you to wait to purchase plane tickets until you have a valid visa. You do not need a ticket at the time of the interview.

  • Step 1 - Select the visa category
  • Step 2 - Have your photo taken

    The photo should be taken within the last 6 months, and should be in accordance with U.S. visa photo guidelines.

    The application form requires a digital photo to be uploaded as part of the application process. You will need to upload this photo when you fill out the on-line visa application.

  • Step 3 - Complete the DS-160 Application Form Online

    To access the form online please click here. For more helpful hints on filling out the non-immigrant visa application, form DS-160, particularly concerning how to upload your photo and how to save the data, please see our presentation:

    Please be thorough in answering the questions. Incomplete applications or those containing non-responsive answers will be rejected.

    When you successfully submit the application on-line a confirmation page containing a barcode at the top will be displayed - you must print this confirmation page and bring it with you to your interview.

    IMPORTANT NOTE: The U.S. Embassy recommends that EACH ADULT APPLICANT fill out the DS-160 personally.  If your application will be filled out by a coworker, friend, agency, or other person, that person must directly ask you each of the requested items, including the security related background questions.  Inaccurate or incorrect information submitted on the DS-160 will likely result in delays in processing or refusals.  The applicant is ALWAYS ultimately responsible for the accurate, truthful responses to each section of the DS-160.

  • Step 4 - Schedule Your Appointment and Pay A Processing Fee

    Each applicant will need the following before beginning the process:

    • A valid current passport number for each applicant.
    • Nonimmigrant Visa Electronic Application, DS-160 confirmation (barcode) number for each applicant (printed as the final step in the DS-160 process).
    • A valid email address (used for confirmation and document delivery information). 

    How to pay the MRV fee and schedule an appointment

    Online by credit card or cash

    Please log into the Web site and create an account by using the applicant's:

    • Passport number
    • Date of birth
    • Nationality 

    Follow instructions to select Trip Purpose, preferred Embassy to schedule an appointment, and other details related to your visa application.

    The MRV fee payment can be made using the following options:

    Credit Card payment: Visa or MasterCard

    • Please select the appropriate card from the provided list.
    • Follow directions to complete the transaction.

    Cash payment at one of the Privredna Banka Zagreb bank branches

    • Please select the bank selection
    • Click on the "PDF" link next to the "MRV Fee Receipt Number" box.
    • Print the electronically generated deposit slip for each applicant.
    • Take the deposit slip(s) to the bank and pay the appropriate fee amount.
    • Return to the Web site and, when asked, enter the "MRV Fee Receipt Number".

    Once the MRV fee has been paid or the MRV Fee Receipt Number entered, the Web site will open a calendar to select the appointment date and time. Follow the instructions on the Web site until the site ends at the appointment confirmation.

    Over the Phone by credit card:

    You can pay your MRV fee over the phone by Visa or MasterCard using the automated voice system. Please call the appropriate number below and follow instructions to make a payment.

    From the U.S.: 1-703-5202-506 (8 AM to 8 PM Eastern Time)
    From Croatia: 385-1-777-6538 (7 AM to 7 PM Local Time)

    Once you have paid the MRV fee and your credit card transaction has been approved, you will be provided a confirmation number. If you have family members also applying, you must repeat the payment process for each person. You must provide this confirmation number(s) in order to submit the visa application and schedule an appointment.

    IMPORTANT: Please write your confirmation number down immediately because you will not be able to retrieve it later.

    You can speak with a call center agent to help you schedule an appointment or you can return to the Web site and log into your account.

    IMPORTANT: If you do NOT register at or through the Call Center service your MRV fee cannot be associated with your name and records and you will not be able to schedule an appointment!

  • Step 5 - Prepare Documents

    Each applicant will need the following before beginning the process:

    • A valid current passport number for each applicant.
    • Nonimmigrant Visa Electronic Application, DS-160 confirmation (barcode) number for each applicant (printed as the final step in the DS-160 process).
    • A valid email address (used for confirmation and document delivery information).

    Supporting documents can be found by clicking here.

    If you have ever had a problem with law enforcement or the courts, including expunged or pardoned cases, please click here (PDF 373 KB) for information about additional required documents. Lack of recommended documentation at your interview may delay visa issuance.

    B1/B2 Visa Renewal Interview Waiver

    Certain applicants renewing their B1/B2 visa physically present in Croatia are eligible to renew their visas by mail. Please follow our new Visa-Reissue Wizard to see if you qualify.

  • Step 6 - Appear for your Interview at the Scheduled Time

    Please be sure to bring with you to your interview:

    • The confirmation page from your on-line DS-160 application
    • One recent color photo (click here for photo guidelines) 
    • Valid passport
    • Visa interview appointment confirmation page
    • Supporting documentation.

    Please note that all visitors to the U.S. Embassy in Zagreb are screened by Embassy security prior to entry. Screening includes inspections via a walk-through metal detector, a hand-held metal detector and an x-ray machine for personal items.  In order to facilitate your entrance to the Embassy and reduce your waiting time at the security checkpoint, we recommend that you leave any unnecessary personal items at home.

    Prohibited Items

    Please note that the following items are prohibited inside the U.S. Embassy:

    • Food and beverages;
    • Weapons or tools;
    • Backpacks, luggage, or large purses;
    • Electronic or recording equipment of any kind, including, but not limited to: laptop computers, cell phones, PDAs, CD’s, MP3 players; and pagers; and oversized strollers;
    • Nail files.
  • Step 7 - Collect your Visa

    If approved, your visa will be ready in two days (Monday through Friday) at 3:00 p.m., and passports can be picked up in person at the consular entrance.

    Alternatively, applicants may opt to have their passports returned by registered mail or by DHL as part of their appointment scheduling process. There is NO additional fee for DHL delivery. Find out how by clicking here.

  • Important Information

    If you are applying for more than one visa type you must fill out two application forms, one for each visa type. You are also required to make two application fee payments online or through the CSC call center. The only exception applies to cases when you are applying for visa categories B1/B2 and C1/D at the same time, in which case you need to pay only one application fee but you still need to fill out two DS-160 application forms.

    If you work, study or are otherwise resident outside of Croatia, you are advised to apply for your visa in that country.

    IMPORTANT NOTE: The Embassy advises all visa applicants to NOT make flight reservations or other travel arrangements to the U.S. until they have been told by a Consular Officer that their visa is approved and have received their visa.

Nonimmigrant Visa Video

U.S. Customs Information

  • CBP Logo Should you wish to learn more about Customs and Border Protection, we recommend you visit the CBP Travel Spotlight website by clicking here. There you can find valuable information pertaining to your travel and customs regulations as well as border security.

I-94 Forms

  • I-94 Form

    Forgot to turn in your I-94 form? Please click here to learn how to report your departure from the United States.